Are you satisfied with your experience at Mr. Lube? Mr. Lube is making constant efforts to improve its service and products. You are invited to give your valuable opinions to help Mr. Lube make progress.
Mr. Lube Customer Satisfaction Survey Guide
- Go to the Mr. Lube customer satisfaction survey
- Read the Official Rules
- Select your preferred language from English and French
- Enter the survey code
- Enter the date you visited
- Click the “ENTER” button
About Mr. Lube
Mr. Lube is a Canadian chain of automotive service centers, specializing in oil changes and other scheduled maintenance.
Reference Links
- Mr. Lube Customer Satisfaction Survey Official Link: www.tellmrlube.com
- Mr. Lube Official Site: www.mrlube.com
Very helpful staff and service was great. Thankyou Mr.Lub for the support that you give the Veterans.
Not happy! I got my oil changed and the person changing my oil filter fumbled the filter when taking it out of the housing. They then told me this bypass inside the filter broke and i have to pay 60 plus dollars to replace it. Why do i need to replace something they broke? I recommend anyone looking for an oil change to go somewhere else. Muffler man takes better care of they customers.
they were great. this was the first time I had been to one, so very happy with how things were done
Matthew was very professional. Worked hard to service my car diligently and methodically. He was very polite, and knowledgeable.
great service
Excellent service. Couldn’t fit my Volkswagen Jetta with wipers so gave me a pair for your other vehicle. Very accommodating.
Un super service
The service tech were very helpful / friendly.
Nice service.
Very helpful staff and service was great.
Amazing fast and friendly service.
I had an awesome experience today with mr lube and my technician john went above and beyond to make sure my day was so much brighter. He fought with my most difficult windshield wiper and won!! YAY John.. Thank you so much
Killer service from a fun bunch of professionals! Cheers!
Will not be ever returning. Had a sizeable oil leak after our last visit. Phoned with complaint and was told to bring vehicle in. After an inspection wherein a washer was changed…we were told that we have an old vehicle and we are probably leaking oil from the engine somewhere. The ONLY time our vehicle leaks is after we visit Mr. Lube. This was not the first occurrence. Meanwhile oil on a concrete driveway is pretty ugly and not really fixable. Manager not particularly concerned. I would not recommend this company…especially if you have an older car. Also we would not allow them to lubricate our doors this time because of the mess they have made in the past.
The technicians were excellent. Very professional and friendly. Also informative and knowledgeable.
5 star service today.
Bank st. Ottawa
Z3048RGE2
Upon arrival I was greeted right away by the technician and offered a drink. I ask for hot chocolate. Went to the next available stall. As they progress on their maintenance routine, the technician explain to me what they are doing. They also replaced my windshield wiper at no cost. They top up fluid levels
, check tires, lights and others.
Upon completion of their lube work, I was given a printed copy on the status of my car. Rear brakes need attention soon. I’m satisfied with their service and will be back on my next lube maintenance schedule.
all was great . best service anywhere, nuber 1 rate for me.
Oil change and transmission oil change 2 hours in Langley! Technician if I can call him that didn’t know how to find and hold a fennel! Never going back!
you charged me $9.59 for half a quart of oil….shame on you
Excellent service, even on a very busy morning. The shop was full and cars were waiting. They still got me in within 15 minutes and were quick with the service. That’s why I always use Mr. Lube.
Excellent service. Very fast and efficient.
Excellent service. Quick job, very efficient
all people were very courteous and friendly.
18/7/2019
Excellent service. Quick job, very efficient
all people were very courteous and friendly.
Always great service at this location.
The technician changed the PCV as part of the maintenance schedule and it shows later by the dealer that this is not true
Great Work. Keep it up!!!
I’ve been dealing with Mr. Lube for quite a few years. I can’t say enough about the service I have been receiving. Quick, efficient, courteous. The service is above consistent.
Excellent service! Very friendly employees and passed all my expectations. Highly recommended to anyone with a car.
Great service,very polite and well taken care of.
Great service. Prices are too high though.
Overpriced!!!
Again today in mrlube i went for my tire changed and things were smooth the leader was his name starting something then EEEP lol I forgot his name
But he was cool .3 yrs same location so far so good
Code z12nkdzx8 had oil change today in my car im going back tomorrow to get new tire.
Ranvir is Excellent employee he’s good person they are all nice his friend actually he helped me he fixed my car stereo for free i just asked him Ranvir and he just called his coworker and he did good job they both are nice.
Vish Sukh and Dang were intelligent and helpful
Reference Code: Z0743H43
I had my car in for service for the brakes last week, and they discovered a very major oil leak from the transmission. And why is this an issue for Mr Lube? Your technician had spray-painted the entire area, oil leak and all, without even a mention of the problem. And the new Michelin wipers: one parted company with the car on the 401 at 110kph (gone) and the other was just saved as it too had come loose. they were not installed correctly! All in all, very poor workmanship.
Never coming back!!
Rating: 1 out of 5
very fast and efficient, only thing is the trust issue, of having to give keys to attendant, don’t trust me not to turn key.
Excellent Services No One Can Beat.KEEP IT UP .GOOD WISHES
Great service
Great service
It was very organized, and quick service for changing my tyres