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Talk to Hannaford Customer Survey

Do you like purchasing in Hannaford? What kind of goods do you like most in Hannaford? Tell Hannaford what are you thinking by taking Hannaford Customer Survey. And you will be entered in the sweepstakes of winning 12 Hannaford gift cards each valued at $250. Only residents of MA, ME,NH,NY and VT who are 21 years of age or older at the time of entry are eligible.

Talk to Hannaford Customer Survey Guide

  • Visit Hannaford customer survey page and read the sweepstakes Official Rules
  • Click the “Continue in English” button


  • Enter your PIN which is located on your receipt
  • Click the “NEXT” button to continue

Talk to Hannaford Customer Survey

About Hannaford
Hannaford is a supermarket chain in the United States. It is owned by the American subsidiary of the Belgian Delhaize Group, Delhaize America. Floral, frozen foods and grocery are all include in the products it sells.

Reference Links

  1. Talk to Hannaford Customer Survey Link: www.talktohannaford.com
  2. Hannaford Official Site: www.hannaford.com


What is the fee for Hannaford to go?

Hannaford continues to expand its Hannaford To Go curbside service, which charges .00 per order (free for orders over 5);

How do you pick up Hannaford to go?

You start by going online at Hannaford.com at least four hours prior to when you want to pick up your groceries and type in what you need (at the Commercial Drive store only.) Once your shopping list is complete, you dump the items to your virtual cart and then choose a pickup time.

Do you tip at Hannaford to go?

We were also wondering about tipping but it is our understanding that customers shouldn't tip, this is a service for their customers. For us anytime we can spend doing something else other than grocery shopping makes Hannaford To Go worth a try.

Where are Hannaford stores located?

Locations. Hannaford Supermarkets are found in Maine (the largest number of its stores), New Hampshire, Vermont, Massachusetts, and eastern upstate New York. Areas outside Maine with a Hannaford presence include Manchester, New Hampshire; Burlington, Vermont; and Albany, New York.

Does Hannaford to go accept EBT?

Hannaford features an online ordering and curbside pickup service in Maine, Massachusetts, New Hampshire and New York. EBT customers need to go into the store to complete the transaction.

How do you pick up Hannaford to go?

You start by going online at Hannaford.com at least four hours prior to when you want to pick up your groceries and type in what you need (at the Commercial Drive store only.) Once your shopping list is complete, you dump the items to your virtual cart and then choose a pickup time.

How much does it cost for Hannaford to go?

The service is free for the first order and for any subsequent orders over 5. Otherwise, there's a service charge. The items cost the same as the in-store price, including any weekly specials, Blom said.

Can you use coupons with Hannaford to go?

Paper coupons will be not accepted with delivery, but digital coupons you've clipped and added to your account will automatically be applied to your order. The delivery driver cannot accommodate a rejected substitution. You cannot choose a specific Hannaford store to fulfill your order.

How do I redeem my Hannaford rewards?

At the end of each quarter we'll remind you to activate any rewards you've earned. Activate your rewards with one click and they'll be ready to redeem immediately. To redeem the rewards you've activated just use your barcode or phone number at checkout.

Does Hannaford have a rewards card?

Simply put, My Hannaford Rewards is a program that creates new and personalized ways to save when you shop at Hannaford. The program rewards you for buying our store brands and over time, as we get to know you better, you'll get more personalized coupons and offers.

Rating 4.1411votes

  1. Rated 2

    “Fresh” vegetables are horrible. They did not even last 3 days after my weekend shopping. Prices to high; quality not worth the price. Fruits are stocked near front entry which is crazy as the weather will effect them. Their shelves are always half empty and trying to get somebody to stock what you need is impossible. Even checkout clerks dont seem to know what they are doing. I am discovering convenience of location not worth it. Going back to Shaw’s.

  2. Rated 4

    Overall Hannaford is the best for produce. Store is always clean and employees are very friendly and helpful.

  3. Rated 5

    We have shopped Hannafords for many years. I love how clean the stores are,how most associates go beyond great service kindness, and the produce dept is always fresh and well stocked. I love how the wine dept is displayed and is easy to locate the wines we buy! Oh and the store always smells delicious.

  4. Rated 1

    I have found that you cannot visit Hannaford in the morning hours as you cannot get proper service. Check outs are minimal. When questioning an assistant, I was informed that Corporate only allows just a few checkers in the morning hours saving the larger number of employees for busier hours in the afternoon. This is all well and good if you shop in the afternoon but I do not and what should take me ten minutes drags on to twenty and twenty-five minutes. Great store, people and produce, etc., but this decision is not one of your best choices.

  5. Rated 5

    Everything is fresh in the produce dept. The Associates are alway working to make the produces looking great. When going into the Baking Dept.the smell is so delicious it helps make the shopping more enjoyable

  6. Rated 5

    as usual had a great shopping experience today with Dave Rosignol in the seafood department. always happy to please his customers.Service with a smile is Dave.

  7. Rated 5

    I love going to our Hannafords . I am fortunate I have two near me so either way Ichoose to go I can stop. Everything is always fresh and clean. I have done special meat orders and been very pleased.

  8. Rated 5

    Love going shopping for all my grocery needs. The store is clean and everyone is very friendly. They always willing to help with my questions. Especially love the new makeover as it so much more roomy and well thought out.

  9. Rated 5

    First time at Hannaford, and I found many things not seen at other groceries which I loved. It was well organized and I found what I wanted quickly. I’ll be back.

  10. Rated 5

    There was a problem filling my prescription, compounded by a power outage that knocked out our phone. By the time KATIE McCormack was able to contact me the pharmacy was closing. She offered to stay late so I could come and pick it up. The Valatie NY Hannaford always seems like a friendly neighborhood store, but she definitely went above and beyond. I can’t thank her enough!

  11. Rated 4

    I had a clueless coupon for Poise psds, 23-66. I bought a package of the 45 count and should have received $3.00 off. The coupon was good til today but I never got the discount.

  12. Rated 5

    Pharmacy excellent. All are very helpful,intelligent and well informed. Pharmacists remember you which makes talking to them so Personal. Would not like to see this pharmacy close.

  13. Rated 5

    sent to you

  14. Rated 3

    Produce often wilted the day following purchase. My favorite ice cream often out of stock. Can rarely find frozen lima beans. Frozen veggies seem to move around so that they cannot be found. My Clynk card bit the dust and Hannaford’s couldn’t fix it; I have to call another place. Mixed nuts in the natural foods/bulk section often either empty or stale. Most clerks are pleasant, some very much so. Store is bright, clean and pleasant with good food choices. If management were smart, they’d install a comments box. But are they smart?

  15. Rated 5

    I’ve been shopping at Hannaford’s before it was Hannaford’s. When it was Shop ‘n Save. And I’ve never been sorry. Fair, clean, good employee’s, good service, friendly service. I recommend it to all of my friends.

  16. Rated 2

    I like shipping at Hannaford’s but I hate their rewards program. I am part of the rewards program but I do not like the fact that you have to punch in your phone number every time you buy something. You know how easy it is to miss enter the number and on top of that if the clerk doesn’t press the right key before you spend all your time entering the stupid number in doesn’t go through. I have had it happen to me several times. I get home and look at the receipt and see there is no information of rewards status. The rewards program is a great idea it’s just that Hannaford goes about it all wrong. I’ve complained about this over and over again. Why don’t they just issue a card like all the other stores do so all you got to do is swipe it. Come on guys stop living in the dark ages!!

  17. Rated 5

    Just tried the online order site to order my groceries as my legs are bad so don’t like walking around the store looking for stuff. I am a senior and the site was easy to order on last night. This morning I went to get it and was pleasantly surprised how wonderful the pick up was. I went in and the line was short and quick-I arrived at the store at 12:10 and I was our of there in my car by 12:20. My things were all bagged in sturdy brown bags with handles packed in a cart waiting for me with a nice gentleman who took them out for me and put them in the car. On arriving home they were all there and breakables were wrapped in smaller bags and put in the bigger bag to prevent breakage. Good Job Hannaford!! I definitely will do again- makes life so much easier for me!

  18. Rated 2

    i get tried of waiting at the deli there is never anyone around

  19. Rated 1

    survey site would not open. so much for your service.

  20. Rated 5

    My store is in Bennington, Vt.

  21. Rated 5

    We love this store. It is not too big, but certainly not too small. Clerks are always helpful and friendly. Aisles are clear and clean. Someoneus nearly always in the parking lot gathering carts, and always saying hello and offering a hand if you need it. I thought Publix, in SC where we lived before coming north, the best market ever. Hannaford is right up there with them.

  22. Rated 5

    Everyone is cheerful and helpful, store is always well stocked and clean.

  23. Rated 5

    Always a pleasure shopping here in Hanniford’s.

  24. Rated 4

    good selection/good service/staff always pleasant

  25. Rated 5

    At the Lincoln, Maine store I was looking for a product I have never purchased before, and when I couldn’t find it I went to Nancy Daigle, who was bagging groceries at the time. She got someone else to take her place and went WAY out if her way to help me. When we were unsuccessful she contacted Karen Furrow to come assist. This is why I love my local Hannaford store. We determined that at this time arrowroot is not available, but I couldn’t be more impressed with their efforts. They should be acknowledged.

  26. Rated 5

    I was at your Winthrop Maine store this afternoon and just wanted to say the cashier Libby was great!!! She was the most pleasant girl ever to ring me up .She deserves to be acknowledged,Thank You,I shop Hannaford all the time

  27. Rated 2

    Very frustrating: set up my rewards program on-line because we shop frequently at Hannaford in BBH. Went to the store, number didn’t work. Day 2 called customer service, waited 20 minutes and said they relinked the number. Day 3 went back to store, number did not work. Called again, waited 10 minutes and went through a series of questions and they said it was linked. Oh, and did we tell you it takes 48 hours to work. No, they didn’t. C’mon guys. Hope this was worth the effort!

  28. Rated 3

    I can’t enter anything in the number fields to do my survey. Can you help me? thank you

  29. Rated 1

    Made to order breakfast sandwiches no more!?
    I love to see my breakfast made FRESH! right in front of me! Really!?
    Took the employee 4 min. To make.
    I know of others Dissapointed with who’s choice, made by Hannaford.
    Please bring it back.

  30. Rated 5

    We, My Sister & I go to Walmart for some things. Not many though. We love that We know where everything is and We wouldn’t buy produce anywhere else. We also love Your meats. We are usually in the Hannaford several times a week. The People who work at Hannaford Your Employees are very Friendly & Kind!

  31. Rated 5

    I’m a regular customer and was shocked that you folks don’t carry comet cleanser any longer! It’s one of my staples. I think it’s been on stores shelves for the past hundred years! What’s up folks?

  32. Rated 5

    I work with seniors and disabled adults and have shopped at the Sanford store off an on for 5 years. One of your managers have impressed me every time I have shopped there. Her name is Denise Bougie. She is extremely positive with customers and employees, modeling the way everyone wants to be treated. She is always jumping in to help bag groceries, tidy up carts at the entrance, or check on something for a customer. She does this sweetly but not in high-strung manner which creates a climate of calmness, positiveness, and a “do what you notice needs to be done” example. She deserves some recognition for being an example everyone working with the public would do well to emulate. Thank you, Denise!

  33. Rated 4

    Echoing the previous person, there is NO PLACE to get into your survey. Not happy.

  34. Rated 1

    I’m pretty geekie for a great-grandmother… There seems to be directions on what to click to start the survey but I can not find any buttons that actually activate the survey. You have a lot more customers that are less computer literate than I am… You should have made it much more intuitive. I give up.

  35. Rated 5

    I want to commend an employee at the Belfast,Me Hannaford store. his name is Edward and this young man is a pleasure to deal with! he is pleasant,helpful and goes the extra mile with his customers to be sure they get the service they need . every time I’ve had him as a cashier it has made my visit to that store a pleasure. More young men should have his manners and attention to detail as well as his customer attention.

  36. Rated 5

    I shopped @ Hannaford’s in Herkimer, NY on 3/08/19 and found my favorite tomatoes on sales (Plum) for $1.49/lb and went to check them out. I am a very fussy shopper and look for the best I can find for our table. Immediately loving the entire look, feel and arrangement of the plum tomatoes, I purchased 2ls for a tomato & mozzarella salad for supper that night. They were delicious and I was so pleased that I went to the store to find the product person and told him about my purchase. Of course, I have to admit that I usually purchase my fruit & veggies from Hannaford because they seem to be personally put out for me. They look fresh & taste so good. thank you for selecting the top shelf product for me.

  37. Rated 5

    We love shopping because they sell local products from our surrounding towns. We love supporting our local business, this is very important to use. The freshness of the products are always noticeable. We prefer shopping at Hannaford over other grocery stores in our area.

  38. Rated 5

    Taking the $500 grocery survey

  39. Rated 1

    1) I dislike walking through the beer aisle to get eggs. 2) if you don’t enter your Rewards number, it cannot be corrected, they do not handle their own program. Your program does not run well; 3)your store remodel has driven me over the edge, stop it. 4) why does “customer service” do register transactions, sell scratch tickets, and not “customer service”? This should be a dedicated person, a problem solver. 5) why do you want to put meat in plastic when I bring my own freshly laundered reusable bags??

  40. Rated 3

    I like the store, but today it was dirty. 03/02/2019

Survey Discussion