FAQ

Does Swarovski have a lifetime warranty?

Swarovski has a two year warranty on jewelry! Swarovski guarantees for the entire range of branded products purchased from authorised Swarovski retailers a global and full warranty covering manufacturing and material defects under normal use for a period of two years, beginning with the date of purchase.

Do Swarovski do repairs?

Swarovski will not repair, replace or substitute any goods that have been, in the company's opinion, subject to an accident, normal wear and tear, abuse, modification, attempted repair, negligence or misuse.

Can you get Swarovski wet?

Many styles of Swarovski crystals have a thin coating on some surfaces to give the crystals their unique appearance, so don't immerse your crystal jewelry in water. That can damage the surface of the crystals.

Can you exchange Swarovski without receipt?

Swarovski will refund the paid amount for the items, provided that they are returned in the country of delivery in an unworn, unused, and undamaged condition together with the Return Form and the original Swarovski packaging. Unfortunately, it is not possible to replace or exchange returned products.

Rating 5.02votes

  1. Rated 5
    says:

    Visited the Manchester Arndale Branch today to purchase a Christmas present was approached and assisted by Jordan who is an absolute credit to the store we purchased a beautiful bracelet and nothing was too much trouble. He was friendly and professional and made us feel very excited about our buy. Please pass on our thanks to him as I feel he should be recognised. Thankyou Jordan :)

  2. Rated 5
    says:

    Muy buenos articulos.

  3. says:

    vrei sa iti dau eu exemplu de auaetritste traita de germani? 16 milioane de est-germani au trait de la reunificare numai cu un ajutor social minim, pentru ca industria est-germana a fost inchisa pana la ultima fabrica, iar serviciile erau complet anacronice cu cele din restul germaniei; au tacut si au indurat, pentru ca economia germana unificata sa poata depasi momentul cumplit al anilor ’90.