FAQ

Does Piercing Pagoda fix jewelry?

The Piercing Pagoda Extended Agreement (Pagoda ESA) provides a one-time replacement in the event that your jewelry purchase is damaged under normal conditions or due to a manufacturing defect during the first calendar year after the purchase of your jewelry. ... The Pagoda ESA covers replacements only, not repairs.

Can you return nose rings to Piercing Pagoda?

Yes, Piercing Pagoda does offer free returns and exchanges. You can find additional information about Piercing Pagoda's free return policies on their customer service page here.

How much does it cost to get a piercing at Pagoda?

What does it cost for ear piercing? Free ear piercing is provided to our customers with an in-store purchase of piercing earrings. Half piercings are available for an additional .50 restocking fee. Cartilage piercing is available in select stores for an additional .00 charge.

What piercings does Piercing Pagoda do?

Body Piercing Jewelry Types Captive bead rings: great for the belly button, ear cartilage, ear tragus, earlobe, eyebrows, industrial ear, lip, nipple, captive bead rings and septum piercings.

Rating 4.518votes

  1. Rated 5
    says:

    I recently visited the piercing pagoda in the Indian river mall in Vero Beach Fl and was lucky to have Victoria help me with my purchase. She was kind, knowledgeable, and patient. Things you don’t find that often in retail anymore. I would definitely stop in again if I saw Victoria behind the counter!!

  2. Rated 5
    says:

    Great place friendly people and great service I love my purchase

  3. Rated 5
    says:

    I went shopping around Christmas time and Brianna helped me not only was she helpful but she went out of her way .. she was also very knowledgeable…

  4. Rated 5
    says:

    Manager Jennifer at the Florida mall kiosk was a joy to deal with. She was extremely helpful and direct with me and the three items I purchased was really nice and greatly priced. Strongly recommended

  5. Rated 5
    says:

    I love piercing pagoda. They seem to have all my Jewelry needs. They are friendly and they have great customer service.

  6. Rated 1
    says:

    Fuck pagoda, the worse jewelry place ever!! The worse customer service I will never again buy from them the hole company can fuck them selfs they get zero ratings from me

  7. Rated 1
    says:

    Worst customer service experience ever, I was making a purchase, in the midst of this other customers walked up the associate left me standing prior to completing my transaction, not to mention she acted as if she had no interest in providing the customer service expected. Never will I go back to the Mall store in Panama City.

  8. Rated 4
    says:

    I like everything about there Service they do a good job

  9. Rated 5
    says:

    Great customer service always receive great products.

  10. Rated 5
    says:

    I’ve been shopping at this Pagoda for 4 years and I stopped coming because the employees were rude and only helped customers buying expensive things, teresa Shea took her time with me and helped me find my wants and needs for Christmas shopping. She also got me to get the Pagoda card wich I had no idea about until she offered it to me. I will be back but I will only do my shopping with her from now on.

  11. Rated 5
    says:

    Dear Ortiz me atendió muy bien muy santisfecho

  12. Rated 5
    says:

    My favorite jewelry store to shop at.

  13. Rated 5
    says:

    Thanks for the help

  14. Rated 5
    says:

    Excelente. Love pagoda!!

  15. Rated 5
    says:

    Excellent

  16. Rated 5
    says:

    amy as very nice and was amazing and very helpful and not very pricey and love shoping at pagoda

  17. Rated 5
    says:

    I so love shopping at pagoda great experience good price

  18. Rated 5
    says:

    Very nice and helpful people and amazing customer service

  19. says:

    It’s an interesting way of brining attention to her new album. I sure her intent was good but I’m not convinced the timing isn’t too seielsfrv-ng. What do you think? I’m having a tough time with this one.