Home » Restaurant Survey » McDonald’s Canada Customer Satisfaction Survey

McDonald’s Canada Customer Satisfaction Survey



Do you enjoy yourself when you have lunch or breakfast in McDonald’s Canada? How about food in McDonald’s Canada? McDonald’s Canada is looking forward to hearing from you and understanding what they can do better for your next time visit. You are encouraged to give your feedback online. Share more with others and McDonald’s Canada.

McDonald’s Canada Customer Satisfaction Survey Guide

  • Visit the survey page listed below and select your preferred language to finish the survey from English and French

www.mcdonalds-survey.ca

  • Enter the store number located on our receipt and click the “Next” button to continue

www.mcdonalds-survey.ca

About McDonald’s Canada
McDonald’s Canada is the Canadian branch of the popular fast-food restaurant chain McDonald’s, one of Canada’s largest fast-food restaurant chains, the franchise sells food items, including hamburgers, chicken, French fries and soft drinks all across the country. As a popular fast food restaurant, McDonald’s Canada needs more employees to serve the increasing number of customers. If you are going to find or refresh your job in the restaurant industry, you can view McDonald’s careers to see if it provides the position you like.

Reference Links

  1. McDonald’s Canada Customer Satisfaction Survey Link: www.mcdonalds-survey.ca
  2. McDonald’s Official Site: www.mcdonalds.com

Rating 3.1236votes

  1. Rated 2
    says:

    Your service is very lousy I order Mac chickens meals with drinks Bute when I get home its just water and I tried to call no answer store number1198 trans number 1LNHBP6MVV 07 27 2019 09:39:47pm



  2. Rated 3
    says:

    July 26/2019! Time 10:30. I’m at the Albion Mall McDonald Restaurant. Dru, the manager approached me for my order. I ordered English breakfast Combo with no meat, but she couldn’t take my order. She told me to wait and she went to the back while I was waiting, then another waitress came to serve me. She came back right away as soon as the other waitress engaged in taking my order. I asked her then, why u didn’t take my order? She said that she was taking a call but to my knowledge that was a lie, bcz she went in to get the other waitress to tend to me. I left the order bcz she refused to honour my request for a deduction on the meat. I don’t eat ham nor beef early morning especially on Thursday and Friday. I ate at this location almost every day except Sunday. Dru speaks with others politely with a smile, and entertain them with whatever they asked for. I’m a Dsable individual and I hve the right to be treated as everyone else. I’m treated elsewhere in McDonald’s Restaurants with dignity and respect. All disable should be taken care of as we approach the customer counter with out standing in line bcz we are unable to join the line and get crushed. This restaurant has no respect for Dsable pple. They asked us to join the line and I find that to be rude to us.

  3. Rated 5
    says:

    Bon service !!!

  4. Rated 3
    says:

    This store had really gone downhill since we moved to this area 10 years ago BUT with young
    staff like Andrew and Trent and Mike and stalwarts like Debbie I think you are gradually
    regaining your status BUT YOU DEFINITELY NEED TO REPAIR THE TORN BENCH SEATING IT LOOKS
    APPALLING. tOO BAD THE OWNER DOES NOT HAVE A LITTLE MORE PRIDE OF OWNERSHIP!!!!

  5. Rated 1
    says:

    Wow have never done a survey but not very happy with the service order 4 thing two thing were wrong and had to wait 15min for them to fix it when it’s just a bagel and cream cheese and a mcmfn can’t believe that had 6 people get the food after ordering and the drive throw people to should be 1 of the 1st thing done would be a 0 star if I could store #40579

  6. Rated 5
    says:

    Enjoyed New Asian Salad with Grilled Chicken & Sweet Balsamic Dressing…delicious & filling…price fair. Also Cinnamon Bagel w/ Cream Cheese…..re. Coffee & Iced Coffee Frappe..we both enjoyed this meal! Good service too.

  7. Rated 1
    says:

    PRINCE CHARLES BRANCH I WAITED 15 MIN ON THE DRIVE THROUGH LINE TO ONLY BE DISAPPOINTED WHEN MY FOOD WAS COLD MY FRIES DRIED AND HARD,COULD NOT EAT IT, AND A VERY RUDE CASHIER. I ASKED WHAT WAS THE HOLD UP? SHE REPLIED—WE ARE VERY SHORT STAFF WHAT DO YOU EXPECT!! WELL I EXPECT BETTER SERVICE AND SOMEONE WHO IS NOT BLAMING ME FOR WHAT’S GOING ON AT THE WORK PLACE…I. FEEL FOR HER AND UNDERSTAND THAT THEY ARE SHORT ON MAN POWER BUT HOW AM I TO KNOW.

  8. Rated 5
    says:

    Excellent service

  9. Rated 4
    says:

    Great service and friendly staff. Just need more open cash registers.

  10. Rated 1
    says:

    Last 2 trips to the same McDonalds not happy
    I asked for no cheese on my 1/4 pounder and got 2 slices of cheese and the drink was not diet coke it was watered down Fruitopia
    .
    the next trip the fries were left out to long, I eat them on the drive home and cold fries is a turn off.

  11. Rated 2
    says:

    After over 40 years I have just experienced my first inedible meal at McDonalds. After seeing your ad I went to my local drive thru and ordered the fish and chips. Meal was barely warm, chips were limp and soggy like the coating on the fish. Fish was hard and totally overcooked.
    Think someone was trying to make fish jerky. Ate a couple of fries and bits of fish and threw it away. Very disappointing. Service was fine and store was #20919

  12. Rated 4
    says:

    I was looked after promptly.

  13. Rated 5
    says:

    On April 17, 2019, I went through the drive through at store # 29076 in Newcastle, Ontario. I realized when I got to the window that I had forgotten my wallet at home and had nothing to pay for my order of coffee and small fries. A very friendly and happy young worker there smiled and said not to worry, we will take care of it. Thanks so much! I don’t know her name, but she made my day. Initials on my receipt say KS# 6. Maybe these initials are the cashiers. NOTE:Sorry for the delay of gratitude!

  14. Rated 1
    says:

    My experience was terrible, they had no respect for me. BIG CHUNGUS IS MAD

  15. Rated 1
    says:

    store No. 2136 this was the worst Macdonalds Restaurnt I have ever entered . The tables that were not occupied were dirty. the place where you get your pop was also filthy with water,juice, paper, extra. I have never seen such a dirty place. maybe you can go in there and hire some one that doesn,t stand around and gossips. Thier is a person who needs a job.

  16. Rated 1
    says:

    store No. 2136 this was the worst Macdonalds Restaurnt I have ever entered . The tables that were not occupied were dirty. the place where you get your pop was also filthy with water,juice, paper, extra. I have never seen such a dirty place. maybe you can go in there and hire some one that doesn,t stand around and gossips. That person needs a job.

  17. Rated 1
    says:

    I went back to the store in Trail BC after a time because of the uncleanleness of the outlet. I asked for a big Mac with fries. . Service at the counter was, for a change,very good and friendly. but when I got back to the office My Big Mac had filling only in the bottom portion of the burger. the top half had nothing. and it was disgusting.

  18. Rated 5
    says:

    Nice quality food

  19. Rated 1
    says:

    When I asked or my receipt, the clerk said you have your number for your table, I said I know that but I would like to have my receipt. She begrudgingly reprinted it. A receipt should be offered with every transaction, not be an inconvenience to a clerk

  20. Rated 1
    says:

    The food my husband ordered was the ghost chicken burger. There was MAYBE 4 slices of lettuce on it with a tab of sauce. Its disgusting we had to wait an extra 20 minutes in the car waiting for our food an it was the lowest quality I’ve ever seen!!! I have pictures of it all aswell

  21. Rated 3
    says:

    i find it very rude that i can get all the unhealthy sugar in my coffee or tea but if i want the healther choice of honey i gotta pay extra.i thought mcdonalds was a more customer satisfaction establishment not like your undesirable competion……

  22. Rated 5
    says:

    Good, reliable, clean & excellent service from Robyn at 41st and east boulevard. comfortable with customers. Enjoy my early morning visits.

  23. Rated 1
    says:

    I find the advertising for a breakfast burrito misleading. The main street McDonald’s egg burrito was a joke. It was so thin that the wrapping went all away around and there was hardly any egg. I love egg burritos and lately the burritos have been totally lacking in the main ingredient, the egg. I was in Fernie, B.C. last year and I was floored. There burrito looked like the advertisement. The egg stood out and the burrito was round and full of egg. So I realized that some McD’s give you what you pay for.

  24. Rated 1
    says:

    They don’t use gloves which I don’t get and the girl was cleaning her ear with her finger before she served my food!
    So god damn dirty

  25. Rated 5
    says:

    We have been going to the Milton WM store for years once or twice a week. We have now given up.
    It is too cold in the store and the food is cold before we can finish. A fan comes on and blows cold air for some time and then some heat but shuts off. When we complain McDonalds blames Walmart. We often walked around Walmart after we have eaten but that stops now as well.

  26. Rated 2
    says:

    very disappointed in the big mac….not like they used to be…back to the “whopper”

  27. Rated 1
    says:

    Duty duty girl washing tray let the tray there to go prepare frie and order no hairnet and dont wash is hand…..

  28. Rated 1
    says:

    I am unable to use the customer survey in my iPhone ?? It will not work and I’ve tried everything.
    Can you please advise me what I can do to submit very concerning issues regarding your McDonalds location (#1860) Oshawa, Ontario

    Thank you
    Sandra Conners

  29. Rated 5
    says:

    Stef manger from McDonald’s at Walmart store 3127 is a very hardworking manger very kind person smile a lot very respectful she deserves a award

  30. Rated 1
    says:

    I was at the store 4190 I pay for the food and at the end I left with out eating and I throw the food at them bicose i asked for kechup 3 times and they lafe and I went to eat to under McDonald if you want to call me this is my phone 416 7219505

  31. Rated 1
    says:

    Always cold food every visit, even when you eat in. I guess I should stick to restaurants that cook it in front of me. At least you know it’s hot off the grill. They should have a timer for the fries when they are taken out of the grease. This way they will understand not to pass cold fries out the window. So frustrating, also when you change the pop machine you should run it for a bit, not give me a cup of coloured water. Management not follow up. Or maybe wrong management all together. I will never go to Upper Wentworth store the service no matter what time of day is horrible. They should maybe put in a mystery shopper. Terrible service

  32. Rated 4
    says:

    Did the online app order, came into store and it was ready in like 5 mins. Very fast polite and informative as I didnt realise that my first name is on the printout. Order was right on, quality was very good. Have been there b4 and will be back in the future

  33. Rated 1
    says:

    Totally disatisfied with not only the service but the food was cold and tasteless. Management was not at all willing to do anything about the problem

  34. Rated 1
    says:

    Not impressed at all with the Perth McDonalds. Every time I come in to order food all I can hear is the staff yelling at each other and honestly not nice to hear so close to the holidays. Honestly the management staff needs to get their crew in order because it’s not nice when I come in With my children and the staff yelling and being rude. Another thing that needs improvement is the BALLOON TREE ITS ALWAYS EMPTY!! Like my kids would love to come in and have a balloon but every time we do it’s always emptied

  35. Rated 1
    says:

    I am unable to complete the survey as when I type in the address the survey does not come up. I find this very frustrating.

  36. Rated 5
    says:

    Service excellent et courtois

  37. Rated 5
    says:

    Customer service awesome very friendly

  38. Rated 1
    says:

    I completed the survey but no response back from customer service! The service at this restaurant was awful and your bathroom and tables was filthy

  39. Rated 5
    says:

    Great angus

  40. Rated 1
    says:

    Too much 3rd party interference in getting to survey with answers

Survey Discussion