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Home Depot Customer Opinion Survey



When did you visit Home Depot? How do you like the products and customer service at The Home Depot store near your home? Home Depot hosts an online customer survey to collect customer feedback and comments for its service and products. Upon completion of the survey, you will have a chance to win $5,000 Home Depot gift cards from random drawing.

Refer to the following step by step guide to finish the survey and share your opinions with them. If you are looking for the entry page of The Home Depot customer opinion survey, go to the bottom of the page and click reference link 1. Hope you are the next lucky winner!

Home Depot Customer Opinion Survey Guide

  • Visit Home Depot customer opinion survey page
  • Choose your preferred language from English, Spanish or France

Home Depot Customer Opinion Survey

  • Enter your zip code(5 digit if you are living in the United States or 6/7-character if you are living in Canada)
  • Read privacy policy and sweepstakes rules to know how to win the prize

Home Depot Customer Opinion Survey

  • Enter the User ID and your password on your receipt

Home Depot Customer Opinion Survey

  • Fill in your personal information, email, phone number to take part in the sweepstakes to win the prize

About Home Depot
The Home Depot is an American retailer of home improvement and construction products and services. It operates many big-box format stores across the United States (including all 50 U.S. states, the District of Columbia, Puerto Rico, the Virgin Islands and Guam), all ten provinces of Canada, as well as Mexico and China. The reason why The Home Depot become the one-stop shop for customers to pick up all they need lies not only in the high-quality products but more the superior customers service which is bring by the hard working employees whether they on or off the stage. Becoming one the team members, as the company believes, is a win-win strategy that both parties could gain for what they want. You reap a abundant The Home Depot careers while the company walks towards a more bright future.



Reference Links

  1. Home Depot Customer Opinion Survey Link: 
  2. Home Depot Customer Opinion Survey Sweepstakes Official Rules
  3. Home Depot Customer Opinion Survey Winner List
  4. Home Depot Official Site: 

Rating 4.2125votes

  1. Rated 1
    says:

    I just left the home depot on irvington in Tucson Az and I just encountered the most rude teen working ever. Diego was working the self checkout area and was just on a rant. He talked to an elderly man rudely asking him “can you not read this is CASH ONLY”. And on top of that, I asked him if he can check out a price on a blade I was taking and he was nearly yelling at me that I was wrong when he didnt even check the price. Btw it was on sale.

  2. Rated 1
    says:

    Visited store garden dept. in Show Low, Az today, 06/28/19. At least five employees in garden area. Ask three different associates for specific plant. Here are their answers. #1: With water hose in hand “yes, we carry it. Over there somewhere or maybe on carts we just go”. He then continued watering. #2: “I have no idea. We carry so many plants, just walk up and down and see”. #3: “nope” and walked away. I had a item to purchase in my hand. After bad customer service, put down item and went to Lowes and paid $3.00 less for exact item.

  3. Rated 1
    says:

    I came in last sat.to your Brannan field store in Middleburg, Florida Looking for something and couldn’t find it. I saw 2 lady’s walking toward me. One had on Orange vest the other a green shirt with home depot logo. I ask them about what I was looking for. They told me if I couldn’t find it they didn’t carry it, and walked off before I could see their names. I was so taken back by this that they wouldn’t help. A customer heard me and he helped me. It will be a long time before I come in again.

  4. Rated 5
    says:

    Very satisfied with Appliance Specialist Mrs. Carol Ann, Moody. She demonstrated to be well oriented and knowledgeable with appliances and show excellent customer service.

  5. Rated 5
    says:

    Maria has such great customer service talks to everybody that walks threw that door

  6. Rated 5
    says:

    Today, I get a great shopping experience with Home Depot 8444. There are two ladies worked at the service desk they are really good, they worked faster and they know their jobs. Thx Aretha and Chelsey to take care of my stocks. I highly recommend us to be….. Home Depot provide to be a great company the way it deserves their customers.

  7. Rated 5
    says:

    Alexandra was very helpful and helped turn my bad day around!!! I thank her!!!

  8. Rated 1
    says:

    The Home Depot in Erie, Pa is pathetic, lack customer skills and don’t tell the truth. I got delivery this morning for 6 to 8 am and truck never came til 9am because his paperwork said a different time. I was charged extra for a early delivery that never happened. When I called store I got a runaround.I recommend shopping at Lowe’s when in the Erie area. I also got lumber yesterday and no one at store would help, what a disgrace.

  9. Rated 5
    says:

    Dave was very helpful and knowledgeable!

  10. Rated 5
    says:

    I would love to complete the survey but it is not user friendly. I’m sure I am not the only person that told the employee that I would complete and then nothing.
    User ID: 2PK6 84943 84646
    Password: 19166 84587
    Employees for accommodations: Dianne and Marcella .
    Smiles, patience, and perseverance to assist me in finding difficult items and the check-out process. I am not a fan of self-service

  11. Rated 5
    says:

    Purchased a ceiling fan online & motor was burned out. I inadvertently misplaced the receipt. Went 2 the north Port fl store in Port Charlotte fl & Alissa was very very helpful in tracking down my order for my return

  12. Rated 5
    says:

    I recently purchased paint from your store located at 5019 Nosehill Dr NW.
    I believe the representative’s name was Doug in paints. I sincerely believe I could not have done the job without his expert advice, patience in helping me choose the paint and colour I would be happy with. His product knowledge and expertise is excellent. I had gone to a Benjamin Moore paint shop closer to where I lived with disastrous reaults.
    I returned to Home Depot and once again was very happy with the service and products.
    Thank you
    Carol

  13. Rated 5
    says:

    The customer service Jorge gave us was excellent and very professional I would recommend my friends and family members to go there for anything they are really helpful with everything, I was very satisfied with everything,thank you for having employees like that ……

  14. Rated 1
    says:

    Tried to take ur survey and couldn’t the site wouldn’t respond to my touch so must be a phony marketing ploy!!! C allows me to leave comments but will not let me post it!!! Rediculous

  15. Rated 5
    says:

    Always great service.

  16. Rated 1
    says:

    I bought a wreath marked half off on the sign in front of the store ! The lady at customer service told my husband not to put the wreath on her counter because it was loosing the needles ! And she kept complying about the needles getting on the floor ! The wreath did not ring 1/2 off ! She paged some one to help us ! He didn’t believe we got the wreath from in front of the store ! So we went to show him the sign ! He looked at it didn’t say a word to us and told the cashier to give it to us half off ! They were so rude ! My son spends thousand of dollars there for his business and will be using another store in our area because of them!

  17. Rated 5
    says:

    Patrick the cashier in Lubbock was so kind and helpful!

  18. Rated 2
    says:

    Very poor that survey ended 10/28/18 yet the opportunity is still printed on my 11/2/18 receipt. Shame

  19. Rated 5
    says:

    My husband and I are regular customers at Home Depo in Bracebridge. We are always greeted with a huge smile by Bev Spencer..It amazes me that she remembers our renovations and always asked how things are coming along. Bev has a fantastic sense of humour and asked us on several occasions about getting a Home depo credit card and the benifits that are applied…we did end up getting a Home depo card but with another cashier… Bev. Thank you for being you ….what a wonderful lady you are and we look forward to seeing you next time we are in the store!! What an asset you are to that location…Cheers Gail &a Billy Briscoe …..

  20. Rated 5
    says:

    Today I was trying to change a water heater and I was having some issues with the cashier but I asked for the manager her is Andrea and my she was awesome, Very respectful solved my problem in less than five minutes Great manager.

  21. Rated 5
    says:

    Ruth.
    She’s very nice with the costumers.
    Thx. For that people.!!!!!!!

  22. Rated 2
    says:

    Ruth very nice woman

  23. Rated 5
    says:

    Happy with my purchase

  24. Rated 5
    says:

    On Friday, August 31 I visited store number 0206 I had a problem with the washer that I had purchased I was very upset and ready to return it but a supervisor by the name of Guillermo Zincke was very patient and attentive and explain to me what I was doing wrong during the time he was helping me he was also helping others I had not bought anything at Home Depot for quite a while I was very discouraged with it but he turned me around not only did he solve my problem but he also referred me to other associates and I wound up spending several thousand dollars he is a real credit to your organization I found him to be industrious cooperative and trustworthy He solve my problem I didn’t need to return the item he saved Home Depot a great deal of money and me a great deal of trouble it was a pleasure doing business with him

  25. Rated 5
    says:

    I was at the store located at 12055 Biscayne Blvd
    looking for a kitchen sink, I didn’t see what I was looking for until a young employee approach me and he was so nice, so educated, so polite so knowledgeable about it even though he said this is not my department, he help me, he explain to me what I need to know. I was in shock, I told the manager about the kid,the attitude, the approach. He was awesome. I went back and asked him by his name Trennard Bush, thank you very much

  26. Rated 5
    says:

    I went to the Home Depot store in Waltham, MA on 8/14/18 with the intention of looking at for a new dryer for my apartment in Concord. I browsed all of the brands available and made some general guidelines regarding price, product maker and specifics of likes and dislikes. I then sort out a sales person to assist me.

    Without question I was very fortunate to find Orlando. A few months earlier I had helped a friend of mine buy a dishwasher in a Home Depot store in Connecticut and had had a miserable experience and my friend eventually wound up with a machine in Stainless Steel instead of one in white as I had ordered.

    Orlando is a gentle speaking and knowledgeable person. He listened to all my questions and provided intelligent answers. In about 45 minutes I felt certain which machine I wanted to buy. In addition to knowing everything about the various dryers he is a very polite and intelligent person. I am a retired architect and he surprised me with his awareness and familiarity with architecture, sculpture and art in general. I would recommend Home Depot to anyone looking for appliances and specifically tell them to ask for Orlando.

  27. Rated 1
    says:

    I visit this Home Depot today and the customer service is terrible. The employees don’t have any acknowledge in their job coded what so ever. Basically if you don’t know what you need or where it is located then your out of luck. It is bad when another customer has to help you find what you need. This Home Depot really need to interview they candidates a lot better than they do and put the right person in the job code.

  28. Rated 5
    says:

    I have great customer service from Carrie and kellie! I had a question they both were on top of it knew exactly where I needed to go. I’ve come in multiple time they are always a pleasure seeing when I come to Home Depot, kellie also help me in multiple depeartments around the store very knowledgeable they both are an Asset to the company

  29. Rated 5
    says:

    Very well organization good customer service

  30. Rated 1
    says:

    Stella cashier was very rude and nasty to me and my husband we had a price issue that an associate from wood gave to us told she told us that was not the price and kept walking away from us instead of getting us assistance we demanded to speak to a manger and she continuesly intentionally ignored us kept taking care other customers that walked up and kept giving us a smirk that she intentionally would not call for one it took me screaming to another associate for he can call for a manger this is unacceptable customer service to have someone like her working in an atmosphere that deals with customers. She needs to be addressed about her disrespect to us and she needs to go through training for proper respect for the individual. I will not stop on this survey and I will continue to put a complain in about her and the manager that finally came to assist by the name of Matt never have I will never shop at that location ever again! I ask for her name she would not give it to me manager Matt said he didn’t know her name I told him go ask her cause I want it! He could care less about how use set and and my husband were! I want something done and I want it to be brought to there attention this is not how you treat customers. Me and my husband have spent thousands with this company to be treated in that manner!

  31. Rated 5
    says:

    Home Depot @ Central and Eubank. ABQ, NM. MARKA helped us = TWO thumbs up, 5 star service. Kind, patient and helpful!

  32. Rated 1
    says:

    I recently shopped in the Marysville Ohio store for a new washer and dryer. I was merely browsing, opening and closing machines, and a young employee named Samantha was walking by and asked if I was finding everything okay. She was very friendly and we began merely conversing about the changes in machines over the years, our likes and dislikes etc. She then offered to check on delivery availability to my home. There were 2 employees in the corner of the department who had been there since my arrival in the area talking amongst themselves. When Samantha went over there one of the women began yelling at her that she hoped she wasn’t out there trying to steal a sale. She was loud and rude…her name was Laura. It was completely embarrassing and unnecessary as Samantha was the only one there providing any customer service. Laura then left the department looking angry, I anticipated that she was reporting Samantha to the manager. I apologized to Samantha and thanked her for her time. We did continue to chat while I looked at machines. Then Lori arrived on the scene, she was woman number 2 chatting in the corner rather than aiding a customer in her department. I mentioned how embarrassing her coworker was and asked about where I would find the manager. I went to the service desk that Lori directed me to and asked to speak with the manager in charge. A woman there who’s name I could not read and she would not divulge told me I was to compete this survey and report my concerns via this site. Which I find ridiculous. I felt the manager of the store should have dealt with my concerns and with the worker who caused such a scene in the store. I’m disappointed in the depot for their part in this horrible experience. My low rating is for this experience only as I have been a fan of the depot for years.

  33. Rated 5
    says:

    Abril was very helpful in checking my things out and was very kind throughout the entire interaction :)

  34. Rated 5
    says:

    User ID: HTH 7058 6509
    Password: 18377 6507

    Erik in the Garden department was very helpful and knowledgeable about that depa. I had a tough time trying to figure out what kind of plants would be best for me and my lifestyle and he gave me great advise. He was busy and I went into the store close to closing and he dropped what he did to help me out. He was very patient,kind and he is a great asset to your team..

  35. Rated 5
    says:

    Great service

  36. Rated 5
    says:

    Would like to praise and thank Jerome, Tyra’s and Deanna in the garden shop of my local Home Depot for helping me today. They went out of their way to greet me and let me know they were available for any help I needed. They helped me find what I needed,loaded me up and delivered all my merchandise to the back of my truck. It was a pleasure shopping there today!!!

  37. Rated 5
    says:

    Great service given by Mike Schanno at the Lewes store. He was professional, knowledgeable, patient and well informed. Again, I will make an appointment to discuss other matters with Mike before purchasing.
    Carol Chase
    Carmen San Miguel

  38. Rated 5
    says:

    I have always gotten very good service at this store and on 7/9/18 the service was very good as always

  39. Rated 5
    says:

    Jesse today at the Burbank store was one of the most amazing employees I have ever had help me his professional product knowledge was incredible and spot on A+ thank you Home Depot for choosing this employee to work at your fabulous burbank California location

  40. Rated 5
    says:

    Rose at Home Depot near me is awesome. Always happy courteous and helpful.

Survey Discussion