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Bojangles’ Guest Satisfaction Survey

Bojangles’ biscuits make a great breakfast and the spicy Cajun fried chicken gives you no reason to not come back again. You can share your Bojangles’ visit in their guest satisfaction Survey and help make Bojangles’ a more delightful place to dine in. Upon completion, you will be given a validation code to redeem the offer printed on your survey invitation.

Bojangles’ Guest Satisfaction Survey Guide

  • You need to go to the survey page (See Reference Link 1) and complete this survey. Do not fill out the survey in the screenshots below
  • Enter Bojangles’ Number, date and time of visit and the Check Number to start the survey

Bojangles' Guest Satisfaction Survey

  • Rate your satisfaction with this visit and select your visit type

Bojangles' Guest Satisfaction Survey

  • Tell Bojangles’ how many times you have visited them in the past 30 days

Bojangles' Guest Satisfaction Survey

  • Write your validation code on your survey invitation to redeem during your next visit

Bojangles' Guest Satisfaction Survey

About Bojangles’
Bojangles’ Famous Chicken ‘n Biscuits is a regional quick-service restaurant chain operating in 10 states and the District of Columbia, as well as 3 international locations in Honduras. Bojangles’ features distinctive chicken and made-from-scratch buttermilk biscuits. Popular items also include Bojangles’ Dirty Rice and Bojangles’ Cajun Pintos.

Reference Links

  1. Bojangles’ Guest Satisfaction Survey Link: www.bojangleslistens.com
  2. Bojangles’ Official Website: www.bojangles.com

Rating 3.832votes

  1. Rated 4

    The food and price were great but your ice tea is not as good as it use to be . I have noticed his at every Bojangles I have visited .

  2. Rated 3

    Staff is slow and need to move faster with their service thank you

  3. Rated 5

    I love coming here and eating your food

  4. Rated 5

    Yes I would like to see soda machines on the counter on the side. It’s that way it wouldn’t be so conjested and that way it would easier. But for the most part the food is really good and the lady that was on the floor was really nice and polite. I believe she needs a raise. Raleigh.

  5. Rated 4

    There was a spoiled and expired cream and that was the last cream but other than that it was great!

  6. Rated 5

    Great food friendly service clean restaurant

  7. Rated 5

    Fast service and good food

  8. Rated 2

    Went to Bojangles at 255 Highway 29 in Athens, Ga. at 1030 15Jan2019. Tried to get coffee with meal. Both regular and decaf were out. Told person names April twice that the coffee was out. Had to eat breakfast with no coffee. Turns out coffee was available at the drive through window. Terrible management and consideration for customer. Will never stop there again and probably not at any Bojangles.

  9. Rated 2

    I did not get a receipt with my order today and usually I have to ask for it. I went directly after church to the location on 7735 South Tryon and Arrowood Rd. in Charlotte, N.C. 28217. I go to this one because I like it a lot, most of the time. It does seem to be changing some. Today, I just made sure I had the right order because I didn’t want to go back through a long drive through line. I got 2 gravy biscuits and dirty rice. The biscuits lack enough gravy to cover them and my reason for getting them was the gravy. I don’t know if they were scrapping the bottom to make do or what. Very disappointed!! Gravy makes the biscuits!! It has happen before and I think I will not return.

  10. Rated 3

    Another price increase. Portions of sides keep going down. Chicken is good, as always. I’m fearful they are in financial trouble…hope not!

  11. Rated 3

    Prices have gone up again. It wasn’t too long they went up just a little bit, but now, they have gone up over 40 cents. The food is good, but that’s a big jack up on the price.

  12. Rated 5


  13. Rated 4

    Free sausage…yayyyyyy

  14. Rated 1

    On March 27, we got the $9.99 8pc with 4 biscuits special from Mebane NC BoJangles. The biscuits were awful. I usually love the biscuits. The chicken
    tasted like it was sitting there for ages. I have never been so disappointed in my food from BoJangles. I deserve to have my meal replaced, and you should make sure they are using the right ingredients for the biscuits.

  15. Rated 1

    I went there two times in the last couple days and there was very mean, aggressive dog! Yesterday, I was walking along and suddenly this brown dog appears out of nowhere, barking and showing his teeth! I was shocked and sort of freaked out! thankfully, there was a stick close by, I picked it up and then went inside bojangles and told the people there. One guy, said, he’s a friendly dog! I got mad, telling him the dog was about to attack me and not friendly! He came out, called for the dog and put him in his car. Today I went out again that way and the dog sticks his head out the window with teeth barred, barking in very, very aggressive manner!

  16. Rated 5

    great quick & friendly service

  17. Rated 1

    Waited in long line for about 25 minutes!!! They were extremely slow!!! Several people behind me got tired of waiting so they drove off!!! When I got to the window, the cashier didn’t even offer to tell me what took so long until I asked!!! He said they had a huge order that they had to fill a little earlier!!! Then he preceded to tell me that they were out of chicken legs and that I would have to wait 5 extra minutes for them to cook up some fresh chicken!!! Didn’t even offer a free biscuit or drink or anything, which I felt they should have!!! Couldn’t complete the online survey, because they didn’t even give me a receipt!!! Although the food was delicious, I am still extremely dissatisfied!!! This happened on 1/15/18 at approximately 12:45 pm in Albertville, AL!!!

  18. Rated 4

    I’m trying to fill very out the survey so I can receive my free biscuit

  19. Rated 3

    Send some coupons!

  20. Rated 3

    Ordered family box of chicken supreme, barely enough for two people. Food and fixing were cold.

  21. Rated 5


  22. Rated 5

    Friendly staff and fresh food

  23. Rated 5

    I really enjoy going and eating at Bojangles. The biscuits golden brown just the way I like them.

  24. Rated 1

    I order chicken bits they were cold and the mash potatoes with gravy was cold too I will not be going back to that Bojangles he scraped the bottom of the barrel and gave me the ends I watch him

  25. Rated 2

    I ask for a soft biscuit have of it was hard l half of it in myself. Then my lemonade was water. Huntington store.

  26. Rated 5

    I was there Saturday evening an I ordered 3 peace chicken dinner with fry and coleslaw an I use my card but when I got home I had only 2 peacesession of chicken an no bisque and I was looking forward to my meal and that was my first time there.

  27. Rated 5

    Bojangles, is the best chicken, in Georgetown, Ky. Store #000905 :
    And good servies and frindly. to
    Jennifer cashier 73

  28. says:

    It’s worndeful to have you on our side, haha!

  29. Rated 5

    Good hot food

  30. Rated 5

    Good food and great service

  31. says:

    STOPPED IN AT THE BOJANGLES IN UNION SC 29379 AFTER CHURCH 12 FEB 2017. TO MY SURPRISE ALL THE SIDE ITEMS WERE GONE AT 730 PM. NO ONE WAs making any effort to replentish the serving bar and expected us to take the dailey leftovers.Store CLOSES AT 10PM.NO APOLOGIES NOTHING! The meal was not a complete loss.We stepped next door and enjoyed a hot pizza at
    Lil Ceasors.These Bojangles employees need to understand,WE DO HAVE A CHOICE !

  32. says:

    I am a loyal customer of Bojangles, always writing excellent reviews but tonight my husband and I went to get a box of chicken. When we got to the window to pay for our order we were told that they were out of chicken breast.? It was 6:00 in the evening. We were very disappointed. The people were very kind but when a chicken place runs out of chicken breast we had no choice but to go somewhere else.

  33. says:

    Casher she was very nice an the food was good

  34. says:

    I liked your food very much. send me coupons if you would like to

  35. says:

    We went to the new Bojangles in Carthage,NC. They are so good and the service was wonderful. I even love the way they smile which brighten my day. Thank you so much

  36. says:

    I purchased a box of your chichen last night at georgetown ky. The cichen was undercooked and I got home and opened my box there were no biscuits.Not a very good startup.

  37. says:

    your survey is way to long. too many questions. I could obtain the same info with half the questions…..just an fyi

    “free sausage biscuit”……then way down in much smaller letters….

    “with any purchase”

  38. says:

    Food was hot n fresh

Survey Discussion