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Jared Jewelry Customer Survey

Jared The Galleria of Jewelry customer satisfaction survey now is available and you could leave your feedback for Jared The Galleria of Jewelry. Jared is glad to hear from customers at survey.jared.com. A total of one prize will be awarded in each Sweepstakes detailed within. The prize in each Sweepstakes consists of a $1,000 Jared The Galleria of Jewelry gift card.

Jared Jewelry Customer Survey Guide

  • Visit Jared Jewelry Customer Survey in Reference Links 1.
  • Read the sweepstakes rules.

Jared Jewelry Customer Survey

  • Enter the  enter the 11-digit ID code. The ID code number will be imprinted on randomly selected store receipts received when making a purchase at a participating Jared Jewelry. Then, within three days of the date you make your purchase (date of purchase is printed on the receipt) and receive a receipt with Code.

Jared Jewelry Customer Survey

About Jared Jewelry
Jared the Galleria of Jewelry is a division of Sterling Jewelers. For nearly 20 years, Jared Jewelry has been serving people with what they expect at decent prices. No matter diamonds, color gemstones, jewelry, matches, engagement rings & wedding rings, you could always find the one you need at Jared.

Reference Links

  1. Jared Jewelry Customer Survey Link: survey.jared.com
  2. Jared Jewelry Customer Survey Rules
  3. Jared Jewelry Official Site: www.jared.com/en/jaredstore


Can I pay my Jared bill over the phone?

If you are outside of the U.S. an electronic payment may be possible. For more information, please send us a message through Secure Message Center or call Customer Care at (866) 231-0070 (TDD/TTY: 1-800-695-1788).

Does Jared have a payment plan?

Jared The Galleria Of Jewelry Gold Credit Card. 12 Month Special Financing1: ,000 minimum purchase and 20% down payment required. Down payment cannot be placed on the Gold Credit Card. 18 Month Special Financing1: ,000 minimum purchase and 20% down payment required.

WHO Issues Jared credit card?

The Gold Credit Card Accounts are issued by Comenity Bank or other lenders as applicable.

Can you return an engagement ring to Jared?

It reads: "If for any reason you are not satisfied with your purchase, you may return it within 30 days of purchase to any Jared. The Galleria of Jewelry store or to jared.com. We will credit your original method of payment, excluding delivery charges."

Can I pay my Jared bill over the phone?

If you are outside of the U.S. an electronic payment may be possible. For more information, please send us a message through Secure Message Center or call Customer Care at (866) 231-0070 (TDD/TTY: 1-800-695-1788).

What credit score is needed for Jared?

People with credit scores at or below 600 have been approved for the Jared Credit Card if they show sufficient proof of a willingness and ability to pay. Using this card is one way to help re-establish your credit history and improve your credit score over time.

How can I increase my credit limit Jared?

For assistance requesting a credit limit increase, please contact Customer Care at (866) 231-0070, TDD/TTY: 1-800-695-1788. I want to decrease my credit limit. How do I do this? For assistance requesting a credit limit decrease, please contact Customer Care at (866) 231-0070, TDD/TTY: 1-800-695-1788.

Where can I go to get a ring cut off?

To cut off a ring, go to a jeweler, or if your ring is cutting off the blood flow to your finger and causing serious swelling, go to the emergency room. If you have no other options, you can attempt to cut it off at home, but be careful, since this can be very dangerous.

Can I pay my Jared bill over the phone?

If you are outside of the U.S. an electronic payment may be possible. For more information, please send us a message through Secure Message Center or call Customer Care at (866) 231-0070 (TDD/TTY: 1-800-695-1788).

What credit score is needed for Jared?

People with credit scores at or below 600 have been approved for the Jared Credit Card if they show sufficient proof of a willingness and ability to pay. Using this card is one way to help re-establish your credit history and improve your credit score over time.

Rating 4.476votes

  1. Rated 5

    Survey id # 328-140-351-95, id # 328-140-351-87
    Phenomenal service and accommodations were extended to me during my visit by Damia Scott and Marcus Hudson at the Jared located in waldorf Maryland . Upon my arrival the associate Ms. Scott did exceptionally well to assist with upgrading my ring she displayed great professionalism and knowledge of the merchandise and point me in the right direction and overall made me feel comfortable and excited about my purchase. Mr. Hudson the general manager went above and beyond to make sure that I was satisfied he was very knowledgeable of the system made the process so seamless I was astonished he displayed customer service beyond what I’ve ever seen at one moment even jogged to put my ticket to ensure I’d my ring that same day. Me. Hudson and Ms. Scott deserve high praise and recognition they do their jobs extremely while very seldom do I experience service this top notch energy of Chick-fil-A times ten to paint the picture.

  2. Rated 5

    Survey I’d 341-800-733-88.
    Excellent service from Roger Hancock manager at Jared’s in Seriverville,TN. This was the first time of visiting a Jared’s store period. I was so impressed with the selection of jewelry, we had already visited 2 competitors, no comparison. Wish I had not wasted my time in the others. Roger was so helpful with all my concerns. Never pushy, made me feel really comfortable from start to finish and promised to help even after the sale. Believe me when I returned to Seriverville,TN I will look Roger and Jared’s up.

  3. Rated 5

    Survey ID 341-800-723-15
    Roger Hancock is the manager @ the Jared store in Tanger Outlets, Sevierville, TN. I have purchased jewelry from him for ~ 30 years. He has managed several different stores, and I follow him as a customer wherever he goes. He has always gone above and beyond to provide exceptional customer service and ensure I am pleased and happy with my purchase. I wouldn’t buy jewelry from anyone else!

  4. Rated 1

    I felt very discriminated at this Cordova, TN store !!! Survey ID is 226-349-826-35. I was asked to take my ball cap off or turn it backwards . But a white male that was not far from wasn’t asked to the same. I have never experienced anything in my life.

  5. Rated 1

    I felt very discriminated for the first time in my life at this store .

  6. Rated 5

    Survey ID # 227-858-292-54

    Store in Aventura has ALWAYS provided outstanding customer service, as evident in my YELP reviews under Vida L. That being said, I have accompanied both my parents to this location to purchase jewelry & this was the first time I found out that you had your own internal customer satisfaction survey!

    • On 10/16/19, my mother asked me to accompany her to exchange a Michelle Michelle watch that she felt was not in keeping to her personal style, and felt embarrassed to return it. Jose, the new Store Manager assisted us, but she had mentioned that Carey was the original salesperson who assisted her. Not only was Jose gracious & accommodating, he assured my mother that it was okay to have second thoughts about her purchase. She ended up with a far more elegant watch that suited her style, plus she purchased me a Bold Movado I’ve been eyeing for months & Esther had so patiently shown me and followed up with a call to see if I was ready to purchase it. That and a new Ever Us band was purchased, which made it such an amazing experience.

    • Esther cleaned my jewelry and is just always so thoughtful and calm, especially with another customer who was in a bad mood & being rude to her.

    • Jose was able to give me 20% off my watch, and as always, we purchased 2 Teddy bears in support of St. Jude’s hospital. Truly a noble cause. My mom kept talking about Carey and how pleasant she was throughout the process of her choosing the watch initially, and I am truly grateful that my mom was very well taken care of, & feels comfortable going to this store without me.

    • I can’t tell you enough how grateful I think this experience was as a consumer & this is the type of customer care that has us coming back again & again for our special moments in life. Thank you so much for taking care of my beloved mother; Jose, Carey, & Esther.

    The Lorzano/Rayland Family

  7. Rated 3

    Had a great experience till I wanted to pay. I left with a new credit card for Jared I never asked for . Feel very taken advantage of. Been going there for years, now I have to rethink that.

  8. Rated 5

    Jordan was a very likable person
    I was treated with the utmost care
    She is so much top employee
    I will be looking for her up on my next purchase

  9. Rated 5

    Henry at First Colony in Sugar Land, TX
    was very patient and helpful. He listened to what I was describing and helped pick out an enhancer to go with an engagement ring. His follow up was great and he was flexible to my schedule.

  10. Rated 5

    Bill was amazing in helping us find exactly what we were looking for. He was very knowledgeable and charismatic, making our experience everything we could have asked for and then some.

  11. Rated 5

    Was able to get everything I wanted done and the service was Great

  12. Rated 5

    Great exspearance
    Love Wendy she’s Awsome
    And great deals ; )

  13. Rated 5

    Picked up my “Master Piece” ring which Leo designed for me at Jared at Collin Creek. My ring looks “AMAZING” one of its kind! I LOVED the design and the way Leo took such care in how he not only designed but how he made sure it was perfectly fit. I had purchased a diamond ring 3.9 diamond at Jared in Frisco one year ago and wanted to complete the band. I met DeAndre and he knew right away what I wanted and took me to meet Leo. I would not have this amazing ring without both of them! Thank you DeAndre and Leo for your excellent customer service.

  14. Rated 5

    Great staff, very helpful!

  15. Rated 1

    I will never shop at Jared again and I will make sure to tell everyone and anyone that the inexperienced sales staff is trained to lie and the managers intention is to do the same and rip off customers like it’s a game. Bring in a conversion chart for grams and penny weights and see how they steal money from you will lies and deceit. Never again!

  16. Rated 5

    Outstanding service. Very easy to deal with. Thanks,

  17. Rated 5

    Gene is the best! He was super nice, a great salesman and helped me pick out the perfect gift! Thanks Gene for all your help!

  18. Rated 5

    Jennifer was great.

  19. Rated 5

    Julian at the Great Lakes Crossing outside store has bent backwards to get me what I wanted. He was always pleasant and smiling and so helpful. In fact all the employees always greeted me with a smile.I will be going back. Thank you.

  20. Rated 1

    Don’t ever finance with Jared through comenity bank! There are LOAN SHARKS!!! Worst bank to deal with ever!!! They are fucking idiots and thieves!!!

  21. Rated 5

    The Memorial City store in Houston has the nicest people working there. Miss Alma in the Repair department is the sweetest lady. She took care of checking in a couple of pieces that needed repairs, made sure that I was satisfied when I got those pieces back and has offered to clean several other pieces. I appreciate her so much.

  22. Rated 5

    We went into a store in Aurora where we were met with unmatched customer service and support by Ms. Michelle Rhone. She was an absolute delight and pleasure to work with. Thank you!!

  23. Rated 5

    I visited the store in Elpaso, Tx (Fountains at Farah) I was very pleased with their customer service. The employees were very pleasant & very helpful. I can’t remember when the last time I was more pleased with customer service. I would also like to thank Cassandra Ciriza for going the extra mile to make my purchase even that more meaningful to me. She is definitely a great asset to the team.

  24. Rated 5

    ID# 328-556-612-22. Thanks again Richard Scott Butler

  25. Rated 5

    I was immediately greeted by Richard Scott Butler when I walked into the Tyler, Tx location in the French Quarter. I purchased a watch that I love. Scott was very professional & the entire store looked great. I am very happy with my purchase & experience.

  26. Rated 1

    I hate Jared’s. My husband went there to buy my a gift card for Christmas then realized it was the wrong store. It should of been James Avery. He immediately turned around and went back. The clerk told him not a problem she would take care of it and told him she would cancel the transaction. She gave him another slip and told him that was the credit slip. He showed it to me today and it does not show a credit. I have heard that Jared is known for lying the customers and now I see why they gave such bad reviews.

  27. Rated 5

    Great shopping experience at The Woodlands. Tanner Herritage helped my wife and me. He was very personable and helpful.

  28. Rated 5

    Was a great experience. She spent time and searched for me. And we found the perfect earrings. Thank you

  29. Rated 5

    My experience was amazing!!! Susan McLeod was outstanding great customer service knew exactly what I wanted I highly recommend Jared Westfield Mission Valley: Susan McLead A+ ID#326-544-722-35

  30. Rated 1

    The Aurora City Place location was the worst customer service I have ever experienced. I was ignored and looked down on from the moment I walked in to pick up my $7k ring which was being repaired. I stood for 20 min with no one assisting me and two sales people with other clients yet two chatting with each other by the watches. Someone could have signaled that I needed help. As I walked to get assistance, another customer walked in and was promptly and told someone would be with him. Where was that courtesy for me? I have purchased and had repairs at other locations so I have an account and several pieces from Jared, but to be treated like I wasn’t welcome is not ok.
    I will share my disappointment with all of my contacts.

  31. Rated 5

    Had to get a watch serviced at the Watchung New Jersey location… Everyone was so special and friendly great place to shop for a watch where to get a watch serviced!

  32. Rated 5

    I love Jared Jewelry in Lewisville, Texas. I’ve been shopping there for many years. The staff are awesome

  33. Rated 5

    Mark Leffel was a great salesman. He got the answers to all my questions.

  34. Rated 5

    Jennifer was fantastic and very Customer Service focused. She helped me pick out the perfect gift for my sister and I couldn’t be more happy

  35. Rated 5

    From beginning to end my experience was excellent. I was warmly welcomed by the gentleman opening the door; as he was inquiring how I could be helped, a lady immediately came to assist me. She was very personable, accommodating, and informative. I was there for a jewelry repair and felt the cost was very reasonable as well as meeting my need for a rather speedy pickup date.
    I look forward to receiving my jewelry and feel confident it will be done correctly.

  36. Rated 5

    ID# 228-548-638-95. Shelly was extremely helpful in assisting me to find the “right stuff”! She gave very informative options and space for me to make my choice. She offered me a credit card and interest free payment plan. Above all, she was so friendly and made this purchase an enjoyable experience!
    My survey ID# is:
    Thank you Shelly

  37. Rated 5

    I was looking for a gift. After 6 months and numerous places, Jared had just what I was looking for. Staff knew exactly what I wanted. Again, Jareds came through. Thanks, Shawna

  38. Rated 5

    Jared Erie PA was. A great help …sales person 000689406 was so nice and sweet, helped with everything would go back for him.

  39. Rated 5

    Jared West Hartford is the best

  40. Rated 5

    The customer at the Stonecrest store in Lithonia, Ga is AWESOME!

Survey Discussion